Microsoft 365 Digital Workplace & Intelligent Solutions Training

1. Introduction & Program Overview

Program objectives
Target audience
Prerequisites & tools
Expected outcomes & certification paths

Module 1: Microsoft 365 Digital Workplace Essentials

Goal: Equip learners with a fundamental understanding of the modern digital workplace using Microsoft 365.

1. Introduction to the Microsoft 365 ecosystem

What is Microsoft 365?
Components & Services

2. Collaboration & Communication Tools

Microsoft Teams (chat, meetings, channels)
SharePoint Online
OneDrive for Business
Outlook & Exchange Online

3. Identity & Access Management

Azure AD basics
MFA, SSO, Conditional Access

4. Security & Compliance Essentials

Microsoft Defender basics
4.2 Information protection

Hands-on Labs:

Creating Teams
Configuring user access & permissions

Microsoft 365 Digital Workplace & Intelligent Solutions Training

Module 2: SharePoint Online Enterprise Architecture, Governance & Development

Goal: Equip SharePoint Developers with skills to design, secure, govern, and build scalable SharePoint Online solutions.

1. SharePoint Online Architecture & Information Design

SharePoint Online architecture & service boundaries
Site collections, modern sites, and Hub sites
Enterprise information architecture
Designing scalable intranets and collaboration portals

2. Governance, Security & Access Control

Governance models for SharePoint Online
Permission inheritance & role-based access
SharePoint groups vs Azure AD security groups
External sharing & guest access management

3. Enterprise Content & Collaboration Development

Document libraries & large list optimization
Metadata, site columns & content types
Versioning, co-authoring & document lifecycle
Modern pages, web parts & site templates
Integration with Microsoft Teams & OneDrive

4. Developer Best Practices & Optimization

Reusable site and content structures
Performance optimization for lists & libraries
Security-by-design & least-privilege access

Module 3: Power Platform Business Solutions Development

Goal: Enable developers to design, build, automate, and deploy end-to-end business solutions using Microsoft Power Platform integrated with Microsoft 365 and SharePoint Online.

3.1 Power Platform Architecture & ALM

Microsoft 365 Digital Workplace & Intelligent Solutions Training

Components overview
Environment strategy (Dev / Test / Prod)
Security roles & governance
Licensing considerations

3.2 Power Apps (Canvas & Model-Driven Apps)

Canvas apps vs Model-driven apps
App UI/UX best practices
Forms, galleries, and controls
Data integration (SharePoint, Dataverse, SQL)
Validation, formulas, and delegation
Performance optimization

3.3 Power Automate (Workflow & Process Automation)

Introduction to Power Automate
Flow Change Controls, Triggers, Actions, Variables, and Expressions
SharePoint and other Datasource integration & Common flows application

3.4 Power BI (Analytics & Reporting)

Power BI architecture & datasets
Data modeling & relationships
DAX fundamentals
Interactive reports & dashboards
Row-level security (RLS)
Embedding Power BI in SharePoint & Apps
Creating Power BI reports from SharePoint lists and SQL
Publishing and securing dashboards

3.5 Power Pages (External Business Portals)

Architecture
Authentication (Azure AD, external users)
Dataverse tables & forms

Microsoft 365 Digital Workplace & Intelligent Solutions Training

Page design & templates
Security roles & web roles
Customization with HTML, CSS, JS
Building a customer-facing portal & Securing external data access

3.6 Integration, Governance & Best Practices

SharePoint Online & Microsoft Teams integration
Data Loss Prevention (DLP) policies and Performance tuning
Monitoring & analytics, Enterprise governance best practices

Module 4: Microsoft Copilot for Power Platform

Goal: Equip developers with skills to leverage Microsoft Copilot within Power Platform for intelligent, AI-assisted business solutions.

Overview of Microsoft Copilot and its AI capabilities
Integrating Copilot with Power Apps, Power Automate, Power BI, and Power Pages
Using AI suggestions to accelerate app development and automate workflows
Building AI-driven dashboards and portals
Responsible AI usage, governance, and security considerations

Hands-on Labs:

Create AI-assisted apps, workflows, and reports

Learning Outcomes:

Develop Power Platform solutions enhanced with Copilot AI
Automate repetitive tasks and approvals using AI-assisted workflows
Generate intelligent dashboards and insights in Power BI
Implement Copilot responsibly, ensuring security and compliance

Microsoft 365 Digital Workplace & Intelligent Solutions Training

Module 5: Data Analytics with Microsoft Fabric SQL & Snowflake

Goal:Goal: Provide learners with foundational skills in data analytics using Microsoft Fabric SQL and Snowflake.

Data querying and transformation
Building insights with dashboards and reports
Integrating analytics into business solutions
Case-based project

Module 6: Artificial Intelligence (AI) & Machine Learning (ML)

Goal:Introduce learners to AI and ML concepts, enabling them to understand and apply intelligent solutions in business scenarios.

Fundamentals of AI & Machine Learning
AI applications in the modern digital workplace
Introduction to AI-assisted tools and models
Responsible AI usage, governance, and security considerations